Experience Design, Customer & Usability Research, Agency Life, Product Design, Digital Native, Passion For Designy Things
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About

Experience Design, Customer & Usability Research, Product Design & Management, DesignOps, Process, Digital Native, And A Passion For “Designy Things.”

I’m an award-winning Product and Experience Design Leader with 17+ years of experience driving enterprise-scale digital products from zero-to-one. Proven success as a player-coach in high-performing organizations, owning end-to-end product experiences, & modernizing complex platforms across B2B, B2C, Fintech, Healthcare, and Emerging Technologies. Known for deep product thinking, cross-functional leadership, design process, & the ability to connect ecosystems across digital and physical product experiences.

I bring a passionate approach to advocating for the customer during the strategy direction, research, design, & implementation phases of digital design projects. I most recently led a mobile app re-design for Racetrac & digital optimizations for Emerson Electric Co., and have designed digital experiences for clients such as Goodyear, Kellogg’s/Kellanova, Morgan Stanley, Visa, AMEX, Big Lots, The Field Museum, Cardinal Health, & Empire Today.

My achievements include winning The Drum’s B2B Brave 2017 Award for “Best Enterprise Website.“ & PAR Punchh Customer Awards - C-Store Champion (RacTrac).

Download my resume or schedule a chat to find out how I may help your organization.

    • VR Experiences

    • Voice Assistant Experiences

    • AI/Agentic Experiences

    • Creation of Design System & Style Guides

    • Competitive Analysis & Documentation

    • Project Requirement Documentation

    • Agile Delivery

    • Double Diamond Methodology

    • Roadmapping & Backlog Grooming

    • Creation of Customer Research Prototypes

    • Customer Involvement Facilitation & Execution

    • Business Development Pitches & RFP Responses

    • Service Design & Strategy Planning

    • Online Commerce & Merchandising

    • Concept & Pitch Brain Storming

    • Mobile Design & iOS

    • Responsive Web Design (RWD)

    • UI Process Flows, DesignOps & Process Optimizations

    • Rapid Prototyping

  • Figma, AxureRP 8, Sketch, Principle, Zeplin, Jitter, InVision/DSM, Adobe InDesign/Illustrator/Photoshop, CMS (WordPress/CoreMedia/WCS 7.0/AEM/Hybris), Apple Keynote/iMovie/Xcode, Microsoft Visio/Word/Excel/Powerpoint, OptimalWorkshop, Userlytics.com, Usertesting.com

    • DePaul Univ., Chicago, BS Human-Computer Interaction, Minor in Digital Cinema

    • Independent UX Designer, Leader, Instructor, & Mobile Design Consultant

    • Vice President/Group Director, Experience Design, Digitas (2015 - 2025)

    • User Experience, RWD & Mobile Design Consultant (2011 - 2015)

    • Senior Manager, User Experience, Manifest Digital (2008 - 2014)

    • User Interface Designer, Walgreens Health Services, Deerfield, IL (2007 - 2008)

    • User Interface, Interaction, Multimedia Intern at Motorola, Inc. (2005)

    • Substitute UX Design Instructor at The Starter League, formerly Code Academy

    • DePaul University Career Advisor & General Assembly Panelist/Speaker

    For up to date information please visit my LinkedIn

 

I’ve been honored to work with top brands in B2B, B2C, FinTech, Healthcare, Commerce, and much more, offering quality design and strategy services to all partners.

Emerson Electric Co.

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Goodyear

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Racetrac

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JennAir

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Morgan Stanley

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Biglots.com

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KitchenAid

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Cardinal Health

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AMEX

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Ragú

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Walgreens Health Services

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Visa

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MillerCoors

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The Northern Trust

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Chicago Field Museum

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JennAir

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Kellogg's/WKKC/Kelanova

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Empire Today

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Emerson Electric Co. 〰️ Goodyear 〰️ Racetrac 〰️ JennAir 〰️ Morgan Stanley 〰️ Biglots.com 〰️ KitchenAid 〰️ Cardinal Health 〰️ AMEX 〰️ Ragú 〰️ Walgreens Health Services 〰️ Visa 〰️ MillerCoors 〰️ The Northern Trust 〰️ Chicago Field Museum 〰️ JennAir 〰️ Kellogg's/WKKC/Kelanova 〰️ Empire Today 〰️